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FAQ

Although you may be certain of what you are looking to buy from media stores, no one would know more about the product than the suppliers or retailers themselves. For you to have an idea of what would be the right questions to ask whenever you’re buying media products, simply refer to the following.

Where can I start my search for the product I want?

When looking to buy any product at Supermediastore, you can have a number of ways to find it. The first is by using the catalog presented on the website. You can use the catalog by looking at the categories and manufacturers in the list and checking out the wares presented in each category. The products are all arranged in a specific order by model. By opting for this method, you will get suggestions along with related products which can be used as a substitute to what you are looking for.

You can also take advantage of the search bar for a more direct approach to looking for your products. Simply enter the keyword for your item into the space provided and hit the search button. This will direct you to particular products linked to your keyword.

supermediastore.com

How can I learn more about the product?

SuperMediaStore presents each of their products in the most compact and detailed way. This means, the information may have been reduced to only the general description of the product. However, there is a way to get more information about the products available on the website.

Simply contact the customer support at 1.888.434.1888 for their toll-free number to get more information on the products in question. The best advantage of contacting the support directly is that you can have suggestions, tips, and advice regarding the goods you want to purchase. By asking the professionals you will be able to negate any possibility of purchasing the wrong product. They can even provide a personal guide as you go through a certain process when working with media products.

So, in order to get to know more info about the products, you can:

  • Browse the available products through the product search feature and check the description
  • Scan products via the category filter
  • Email customer support for a detailed info on a specific product
  • Call support service

Can I have a discount?

Supermediastore make sure that each client is happy with their purchase. That’s why they offer promotions and discounts for huge purchases made with them. One great way to make the most out of your money when buying from this website is by taking advantage of the coupon codes or promotional codes. These codes could give you access to huge discounts to as much as 20% off on your total purchase. Corresponding discounts are also offered for specific cards and memberships.

What About Coupons?

Now that you have a coupon code, it is only a matter of redeeming it correctly. Most stores have a place where you can enter the code at the checkout, and you will have the discount applied and the final total after the discount before paying. It is very important that you confirm that the coupon is applied before you complete the checkout since it is very common to make mistakes when entering case-sensitive or random codes. Most of the leading online retailers show you if there is an error when entering the combination. If not, always make sure you check that the final total has actually become cover before you buy.

In case you do not see a place for entering the combination, which might be a User Interface problem or a design glitch, you can always contact the customer service and get help to apply your code successfully.

How to know if your purchase is eligible for discount?

Most coupon codes come with a deadline and a set of terms and conditions. Usually, they are mentioned in the fine print which is easy to miss. If you see that a promo combo is not working, it is possible that you do not fall under the eligibility criteria of the campaign. First of all, check if the deadline for the promotion hasn’t expired yet. Usually, these deals last for less than a week. Following are some of the most common terms and conditions that comewith these campaigns, so make sure that your purchase meets these requirements.

  • Coupon code cannot be applied to the orders previously placed;
  • Should be within the promotional period;
  • Not redeemable for cash or credit;
  • Not valid on items excluded from the promotions;
  • Not valid on sale items;
  • Should be entered prior to completing the order.

Tips and tricks

If your retailer allows you to use multiple codes at once, you can use them strategically to get the best value out of them. For an example, if you have two coupon codes with 30% discount in one and then 15% discount in another, make sure that you used the higher discount to the full price first. That way, when you enter the 15% off to the already lowered price, you get a greater reduction rather than using it vice versa.

Whenever you are using a coupon code, make sure you go for the free shipping option even with some extra purchases since delivery rates applied to the bulk purchase can negate the savings you’ve made through taking part in the promo campaign.

When to use coupon codes

If you find that your deal code has been expired but by only a day or two, do not hesitate to give a call to the customer support to see what they can do. More often than not, they will still provide a discount since at the end of the day, they want you to go ahead with buying from them, not the competitors.

There are many online stores that offer a flat off like 10% or 20% merely for subscribing to their mailing list. If you have a few active emails that you can use and only want to buy that particular product a few times, you can create a few accounts using the different emails to claim that discount. By creating accounts with competition websites, you can monitor and compare prices and deals offered for the same product.