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Story behind the Company

Every great startup company is launched to deliver an excellent solution to an existing problem in the market. For Tal Depot, the problem to solve was the many monotonous hours people spent shopping for the same grocery goods every week, when they could use that time to do something more productive, and, most importantly, more enjoyable. Online grocery store also means that you do not need to run to the shop last minute, while having peace of mind knowing that your pantry and fridge are always stocked. The company was founded by Jeremy J. Reichmann – the current CEO, and Seth Yanofsky – the current COO. They studied together in college – NYIT― and 6 years later, in 2012, got back together to become the founders of one of the most unique, useful and popular online services.

What They Offer

Tal Depot simply works as a platform where you can order your favorite snacks, drinks and basically your whole grocery list in a matter of few clicks. They have sections for snacks, beverages, grocery, wellness products and home goods on their website. You can simply add whatever you need to your cart, pay the fee through a secure payment gateway and they will deliver your goods right to your home. Tal Depot offers free shipping for all orders over $30. Their customer support team is also available around the clock, should you need any support before, during or after you place an order.

taldepot.com

Blog

Tal Depot also maintains a blog where they speak about a range of topics including food, recipes, human relationships, movies and even pets! They use the blog section to keep customers updated about their team, development of the company and also their social good projects. They currently support projects related to pediatric cancer, saving rain forests, hunger relief and supporting wounded veterans. Following are some of the charity programs they actively suppor.

  • Rainforest Alliance;
  • The Feeding America network;
  • Chai Lifeline;
  • Wounded Warrior Project.

Privacy and Return Policies

The return policy of Tal Depot is extremely flexible and friendly to customers. You simply have to fill a return form and submit it through the website. They respond to all return requests within 24 hours. The time limit for you to file a return request is 30 days from the purchase of the product. If the package you received is damaged or defective in any way, they will refund or exchange it accordingly. In a situation when you are merely not satisfied with the product, you can return the item for a restocking fee of 20% of the amount of your order. The refunds and the returns are processed within 7 days of the request.

Tal Depot takes the privacy of the customers seriously. When you register an account on the website, you need to input your email for verification purposes. However, your details will not be shared with a third party. You may subscribe to their newsletters and promotions, but you can opt out that service if you do not wish to receive and promotional details.

What About Coupon Codes?

Now that you have a coupon code, it is only a matter of redeeming it correctly. Most stores have a place where you can enter the code at the checkout, and you will have the discount applied and the final total after the discount before paying. It is very important that you confirm that the coupon is applied before you complete the checkout since it is very common to make mistakes when entering case-sensitive or random codes. Most of the leading online retailers show you if there is an error when entering the combination. If not, always make sure you check that the final total has actually become cover before you buy.

In case you do not see a place for entering the combination, which might be a User Interface problem or a design glitch, you can always contact the customer service and get help to apply your code successfully.

How to know if your purchase is eligible for discount?

Most coupon codes come with a deadline and a set of terms and conditions. Usually, they are mentioned in the fine print which is easy to miss. If you see that a promo combo is not working, it is possible that you do not fall under the eligibility criteria of the campaign. First of all, check if the deadline for the promotion hasn’t expired yet. Usually, these deals last for less than a week. Following are some of the most common terms and conditions that comewith these campaigns, so make sure that your purchase meets these requirements.

  • Coupon code cannot be applied to the orders previously placed;
  • Should be within the promotional period;
  • Not redeemable for cash or credit;
  • Not valid on items excluded from the promotions;
  • Not valid on sale items;
  • Should be entered prior to completing the order.

Tips and tricks

If your retailer allows you to use multiple codes at once, you can use them strategically to get the best value out of them. For an example, if you have two coupon codes with 30% discount in one and then 15% discount in another, make sure that you used the higher discount to the full price first. That way, when you enter the 15% off to the already lowered price, you get a greater reduction rather than using it vice versa.

Whenever you are using a coupon code, make sure you go for the free shipping option even with some extra purchases since delivery rates applied to the bulk purchase can negate the savings you’ve made through taking part in the promo campaign.

When to use coupon codes

If you find that your deal code has been expired but by only a day or two, do not hesitate to give a call to the customer support to see what they can do. More often than not, they will still provide a discount since at the end of the day, they want you to go ahead with buying from them, not the competitors.

There are many online stores that offer a flat off like 10% or 20% merely for subscribing to their mailing list. If you have a few active emails that you can use and only want to buy that particular product a few times, you can create a few accounts using the different emails to claim that discount. By creating accounts with competition websites, you can monitor and compare prices and deals offered for the same product.